PRIVACY POLICY

Updated April 12, 2021.

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Your privacy and security are essential to us. We explain in this policy how we collect and use information about you when you use our services, including our platform and the website.

This Policy applies to personal data collected on www.solamanzi.com

through any mobile application or website operated by our brand through computer devices and data collection forms present in stores, and wherever this Policy is posted (collectively referred to as “Sites” herein). This Policy also sets out the options available to you regarding how this information is collected and used.

In addition, access to the Sites expressly implies acceptance of our Terms of Use. This Privacy Policy is included by way of this reference to the General Conditions of Sale, available HERE .

We recommend that you regularly consult this Privacy Policy to stay informed of the methods of processing your personal data by our Company.

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ACCEPTANCE OF THIS PRIVACY POLICY:

WE INVITE YOU TO READ THIS PRIVACY POLICY CAREFULLY SINCE BY ACCESSING THE SITE AND / OR CREATING AN ACCOUNT WITH US OR ALLOWING A THIRD PARTY TO USE THE SITE ON YOUR BEHALF, YOU ACCEPT THE TERMS OF THIS PRIVACY POLICY AND YOU AUTHORIZE US TO COLLECT, USE, DISCLOSE, TRANSFER AND STORE YOUR PERSONAL DATA OR OTHER INFORMATION PROVIDED TO US FOLLOWING SUCH USE, IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU REFUSE THE TERMS OF THIS PRIVACY POLICY, WE ASK YOU NOT TO USE THE SITE.

What information is collected?

When you use our site, we collect your personal data. The types of personal data collected vary depending on the features you use. Personal data refers to information that directly identifies a person or can be used to determine their identity. They may include:

  • Purchase Information: When you make a purchase, we may collect your name, billing address, shipping address, email address, phone number, credit card number and date of expiration. expiry. This information allows us to provide you with the products and services you have ordered or requested, process and ship orders, send order and shipping confirmations (or any other transaction-related information) and / or to provide customer service.

  • Information Collected at Our Points of Sale: If you complete a questionnaire, we may collect your name, email address, postal address, postal code and preferences. This information allows us to offer you products that may be of interest to you and to provide you with the information requested.

  • Account Information: If you create an account with us, we may collect your name, email address, mailing address, zip code, date of birth and gender. This information will allow us to track your orders, keep you informed of special offers and Site updates, and facilitate the purchasing process.

  • Information intended for commercial communications: if you agree to receive promotional messages from us, we may collect your name, email address, postal address, gender and date of birth. This information will allow us to inform you of sales, special offers and new features available on our Sites.

  • Information related to inquiries: if you send us a question or if you ask us to exchange through our contact form or by requesting a quote, we may collect your name and email address.

  • Promotional Event Information: If you participate in a promotional event (for example, a contest or lottery) that we sponsor, we may collect your name, email address and other contact details. This information will allow us to comply with the terms of the promotional event and to inform you of promotional offers and special offers, sales and new features available on our Sites. They will also be subject to the provisions applicable to the promotional event.

  • Survey Information: If you agree to participate in one of our online surveys, we may collect your name, age, postal code, shopping habits, and email and / or postal address. This information will allow us to get to know our customers better.

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  • Geolocation data from your mobile device: We may collect your geolocation data when you access our online services or use them from a mobile device equipped with a GSM or GPS connection, subject to acceptance via the setting of your mobile device. This will allow us to locate the mobile device in question. If you have accepted that your terminal be geolocated, we can adapt our offer of products and services according to the location of your mobile device.

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  • Data relating to your use of our online services: our online services collect browsing data that can identify your terminal when you access or consult our site. In this context, we are likely to collect the IP address of the terminal connected to the Internet, the type of browser and the operating system used, as well as other data processed automatically, such as your Internet service provider, the website. from which you accessed our site, the number of pages viewed on our site, the use of our site, the time spent on each page of our site, etc. This data can be used to ensure the operation of our site, the implementation of our services and the monitoring and analysis of the frequentation of our site.

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The previous section gives examples of the personal data that we are likely to collect on our site and the possible use of this personal data. If you do not want us to collect your personal data, we ask you not to communicate it to us, not to use our services and not to access our site.

With your prior consent, we may transmit your personal data to our business partners or send you offers from our partners or other Brands.

Who is the data controller?

The person responsible for processing your personal data is: SAS SOLAMANZI with a capital of 1000 euros, headquartered in France, at 1156 rue de Tournebride 85150 Sainte Foy, registered in the Roche sur Yon Trade and Companies Register , France, under number 879 740 199, whose intra-community VAT number is FR87974019900028, whose email address is: contact@solamanzi.com and whose telephone number is (+ 33) 06.58.87.19.20.

When you communicate personal data to a Brand, the latter undertakes to comply with applicable local regulations. Then, the processing of your personal data for the purposes of managing our commercial or contractual relationship in connection with our products and services, or for the purposes of implementing our commercial policy, is carried out under the control and in accordance with the policy SAS Solamanzi, responsible for data processing.

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Methods of collecting personal data

Passive collection

Data collection can be done passively, when you visit or interact with our Sites. We speak of “passive” collection because you may not necessarily know that the data in question is collected during these visits or interactions. The information collected may include the following: IP address of website visitors, IP address information, system Media Access Control (MAC) address, network configuration information, network device information, type of plug-in and browser version, and operating system.

  • Cookies and other session identifiers:

Like many sites, we use so-called "cookie" technology. A cookie is a set of data placed on your browser when you access the Sites. We are required by law to provide you with certain information about these cookies. Please click here to learn more about the use of cookies on our Sites: HERE .

  • Other websites, including mobile apps and social media platforms:

If you use a social media platform or your mobile device (or other means of communication) to interact with our site, the platform or application in question may be associated with a specific privacy policy governing its use of personal data. For example, if you use a mobile application and the settings of your mobile device allow it, your device may provide us with information on its location. Our app may be designed to collect information even if you are not logged into the app or the Sites. If you have questions about your mobile device's security and privacy settings, refer to the instructions from your wireless service provider or device manufacturer for how to adjust these settings. We have no control over the data collection or privacy practices of the app stores from which you downloaded our mobile app, or any other third party platforms that may be used to access our Sites or to contact us. We recommend that you read the privacy policies and terms of use of third-party sites or mobile app stores before using or downloading any app, reviewing the controls and settings available on your device, and use those that match your preferences.

Like any site or online service, our mobile application automatically collects certain information such as your IP address, your geographic location, information about your device (for example, the unique identifier of your mobile device, the model of equipment, operating system version, mobile network information) and the URL from which you access our application. You do not need to actively provide us with personal data relating to the general use of our application, unless you make a purchase through this application. In this case, you need to create an account. This Privacy Policy applies to any personal data provided by you or collected through our application.

Direct collection

We may also collect data directly from you, when you provide information to us through our site. For example, if you contact us to join our program, benefit from products and services, ask questions or give us your remarks or comments (whether published or not) about our site or our products and services, we may record the information provided, including any personal data, in order to efficiently process your request. If you do not want your personal data to be collected directly, we ask you not to communicate it to us.

Other sources

To the extent permitted by law, we may also obtain, collect and aggregate information (including personal data) provided by our suppliers, including our marketing service providers. This information may include information about current subscribers or customers, and is used for marketing purposes, including to enable us to send you the most relevant and interesting offers and announcements at the appropriate time, and to tailor them accordingly. depending on your characteristics and interests. You can, of course, update your information at any time or change your preferences regarding the receipt of announcements and other information sent by us, by logging into your account through our site. However, if any profiling activity produces legal consequences for you, we offer you the possibility to refuse such profiling at any time.

How do we use the information we collect?

Your personal data is used as needed, to respond to your requests, as follows:

Access and use: if you provide us with personal data in order to be able to access or use our site or its functionalities, we will use your personal data to provide you with access to or to use our site or its functionalities, and to track your use of the site or specific features.

Internal use by the company: your personal data may be used for internal company needs, including, without limitation, to improve the content and functionality of the site, to know users better, to improve the site, to protect against fraudulent activities, to identify or counter them, to manage your account and provide customer service and, more generally, to manage the site and the activity of the company.

Marketing: we may use your personal data to contact you for marketing and advertising purposes, including to notify you of offers, contests or surveys that may be of interest to you, and to display on or off the site. content and advertisements that may be relevant to you. If you wish to modify or update your personal data or modify your subscription preferences, you can do so as provided herein.

Specific reason: If you provide us with personal data for a particular reason, we may use it for that same reason. If, for example, you contact us by email, we will use the personal data you have provided us to answer your question or attempt to resolve your problem, at the email address used to contact us.

Aggregation of information: in order to better understand and better serve the users of the site, we (directly or in partnership with our marketing service providers) may carry out studies on the demographic profile of our customers, their centers of interest and their behavior, by relying on personal data and other information collected or received. Thus, we can combine the information obtained on visitors to the Sites in order to learn how to better target our marketing operations as well as the products offered in certain regions of the country. As part of these studies, the data compiled and analyzed may be aggregated data which does not allow you to be personally identified and which is therefore not considered and processed as personal data under this Privacy Policy.

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Will your information be shared?

When the laws and regulations so require, we seek your consent before communicating information about you. However, in some cases your consent is granted as part of the contract between us.

Examples of situations in which we communicate your personal data:

Order fulfillment and fraud protection: If you decide to make a purchase from our, we may collect your credit card number, billing address and other information relating to the purchase in question, and the information collected. may enable us to fulfill your order. We may also disclose this information, or other personal data provided by you, to third parties other than our affiliates, as necessary for the processing of your purchase (for example, to process your credit card payment). In addition, we may share your personal data with anti-fraud services in order to help prevent fraud and prevent our customers from becoming victims of credit card fraud.

Business transfers: like any business, our company may, as it grows, sell, cede, buy, transfer, acquire or liquidate certain activities or certain social assets. In this case or in a similar situation, personal data may form part of the transferred assets. If all or part of our assets are sold, or acquired by another party, or in the event of a merger, you grant us the right to transfer your personal data collected on our site, and you acknowledge and agree that our successor or acquirer and / or that of our e-commerce service provider retains the right to use your personal data and other information in accordance with the provisions of this Privacy Policy.

Agents, Consultants and Related Third Parties: As noted above with respect to our e-commerce service provider, we, like many other companies, may occasionally hire other companies to perform certain functions for us and enable us to focus on our core business. These services may include, but are not limited to, payment processing and authorization, fraud protection and credit card risk reduction, product personalization, order fulfillment and shipping. , dissemination of marketing and promotional materials, website evaluation, data analysis and, where applicable, data cleaning. To enable them to perform the services provided, we may be required to give these partners access to certain personal data. Our partners go through a validation process that assesses their data protection practices.

Third Party Business Companies, Partners, and Other Third Parties: We may also share your personal data with other business companies, partners, and other third parties whose products or services we believe you may be interested in. These third party business companies, partners and other third parties may use your personal data for their own purposes, or in turn communicate your information to other third parties. If you do not want your personal data to be communicated to these third parties, please send us an email at contact@solamanzi.com

Legal Obligations: We may disclose your personal data if required by law (including, without limitation, in response to a subpoena or a request from the police, court or government body) , or if we believe in good faith that such action is necessary (i) to comply with a legal obligation or a request of an administrative or judicial authority, (ii) to protect or defend our rights, interests or property or those of our other customers or users, (iii) to preserve, in an emergency, the personal safety of users of the Sites or the public, or (iv) to release our liability or protect us against possible fraud, submitted in our sole judgment.

Other Uses: We may also use and share your personal data for other legitimate business reasons not listed here. We will regularly update this Privacy Policy to inform you of any changes to the terms of use and sharing of your data.

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How do I access, correct and update my personal data?

You can access, correct and / or update some of the personal data you have provided us by contacting us at contact@solamanzi.com

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How will I be notified of changes to this Privacy Policy?

Our site and our activity may change. As a result (and for other commercial and / or technological reasons), we may need to modify this Privacy Policy. We reserve the right to update, alter, amend or modify this Privacy Policy at any time and from time to time, without prior notice. We invite you to consult this policy regularly, and more particularly before communicating personal data.

If we believe that the planned changes constitute a major revision of this Privacy Policy, we will place a notice on the Sites to notify users of such changes and to allow them to take certain actions before these changes are implemented. In some cases, we may also send an email to notify registered users of upcoming changes.

The last update of this Privacy Policy was made on the date indicated above. Continued use of our site following the application of any changes or revisions to this Privacy Policy constitutes acceptance of the provisions of the revised Policy, as it now applies.

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Your privacy rights

You should absolutely ensure that your personal data is always accurate, up to date and complete, and that you are able to reach us if you have any questions or concerns about this privacy policy. If we are not able to answer your question or problem immediately, we promise to do so as soon as possible.

Under the European General Data Protection Regulation No. 2016/679 ("RGPD"), any user residing in a member state of the European Union has the right to access their personal data, to rectify and opposition to the processing of this data, as well as a right of deletion under the conditions defined in the GDPR. These EU residents can, if necessary, exercise their rights at any time by making a request in writing to contact@solamanzi.com or to the address indicated at the end of this Privacy Policy (see below the "Contact us" section).

You have the right to obtain the personal data that you have communicated to us in a structured, commonly used and machine-readable format, and you have the right, where technically feasible, to transmit this personal data to another person in charge. processing.

In the event of a dispute concerning the processing of your personal data, you can send us your complaint using the contact details provided in the section "Who is the data controller?" Of this Policy. We will try to find a satisfactory solution that respects both applicable regulations and this Policy. In the absence of a response from us, or if the dispute continues despite the proposed solution, you can send your complaint to the competent data protection authority.

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Contact us

For any questions, comments or queries regarding our Privacy Policy, we invite you to contact us by email at contact@solamanzi.com or by post at the following address:

SAS SOLAMANZI
or by post to the following address:
1156 rue de tournbride - 85150 Sainte Foy

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